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For NSW tenants · Free to use

Know what you're likely to get back.

A free tool that checks your landlord's bond claim against the Residential Tenancies Act and real NCAT decisions.

General information, not legal advice.

Published NSW NCAT decisions

23%

is all landlords recover of what they claim for damage.

Tenants keep the other 77% of what's claimed against them.

Landlords win 23%Tenants keep 77%

Where landlords over-reach — by category

Share of the amount claimed that landlords actually recover.

Missing items7%
Curtains & blinds7%
Bathroom fittings14%
Timber / hard flooring16%
Carpet18%
Garden & grounds22%
Doors & locks23%
Walls & paint27%
End-of-lease cleaning32%
Kitchen appliances33%
Light & electrical34%
Rubbish removal41%
All damage claims23%

Source: published NSW NCAT (Consumer & Commercial Division) residential-tenancy damage decisions. “Recovered” is the amount awarded as a share of the amount claimed. Individual matters are decided on their own facts, and published decisions skew toward contested cases.

What this analysis does

Checked against the Act

AI agents review each claimed item against the Residential Tenancies Act 2010 (NSW) and the closest real decisions.

Grounded in real rulings

Built on hundreds of published NCAT bond decisions — 1,600+ real claim outcomes.

Calibrated, not guessed

Priced to what the Tribunal actually awarded in similar cases, then checked by re-running it against past decisions.

Private & free

No account, and nothing you paste is used to train AI.

Private by designGrounded in the RTABuilt by a tenantResults in minutes

From understanding your case to making it

Three tools that take you the whole way — understand the framework, analyse the evidence, and draft your response. All free to use.

1

Inform

Understand how NCAT works, the three-step test, your rights, and the deadlines that apply — in plain English.

2

Analyse

Upload the landlord's claim and your evidence. Every claimed item is scored against the law, with the gaps surfaced.

3

Draft

Generate a review-ready response submission in your own voice, quality-checked before you lodge it.

Why we built this

The framework protects you — if you can apply it.

Most tenants walk into NCAT against a landlord with a polished, well-organised case, and no clear sense of what the tribunal actually has to decide. The rules are on your side more often than you would think — but only if you know them and can put them into your own words.

This tool exists because someone who had been through it wanted every tenant to be able to prepare the same way: methodically, in plain English, without needing a lawyer on call — from understanding your case to drafting your response.

Ready to prepare your case?

Understand the framework, analyse the landlord's claim, and draft your response — all in one place, free to use.

Analyse my evidence

Get in touch

This is a free, independent tool — not a company. If something was wrong, confusing, or genuinely helped, I want to hear it.

For tenants' advice services, legal centres & universities

If you help renters and you'd like to work together — or put this in front of the people you support — I'd genuinely love to hear from you. Leave a note below and I'll get straight back to you.

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